Privacy Policy

The operator of the GoGassi app
is BITENOTBARK GmbH & Co. KG

General information

With the GoGassi app, we provide you with a mobile app that you can download to your mobile device via the Apple App Store. This privacy policy provides information on how BITENOTBARK GmbH & Co. KG (hereinafter also “BITENOTBARK”, “we”, “us”, and “our”) ensures data protection.
Personal data, such as your title, name, address, email address, IP address, etc. will only be collected and processed by us in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”) and other provisions of European and applicable national data protection laws.
The collection and use of personal data requires your consent; or the processing of the data is permitted by law.
If we use contracted service providers for individual functions of our GoGassi app or use your data for advertising or analysis purposes, we will also notify you in detail about the respective processes below. It also includes information about the defined criteria, the storage period, and about your rights regarding any data processing.
Your data belongs to you, and we handle it very confidentially. We will only share your data with third parties if it is necessary to provide you with our service.
We take a clear position against data trading and selling.
This privacy policy applies exclusively to our GoGassi app.

Contact information

The responsible party as defined in the of the GDPR and all other German and European data protection regulations is:
BITENOTBARK GmbH & Co. KG
An der Surheide 32
28870 Ottersberg
Germany
support@gogassi.app
You can reach our data protection officer at:
datenschutz@gogassi.app

Legal basis and storage period

If we obtain your consent for the processing of your personal data, Art. 6 (1) a) of the GDPR serves as the legal basis. This consent can be revoked by you with effect for the future. For any processing of personal data that is required to fulfill a contract with you, Art. 6 (1) b) of the GDPR serves as the legal basis. This also applies to processing operations that already become relevant before conclusion of the contract. If processing of your personal data is necessary for the fulfillment of one of our legal obligations, Art. 6 (1) c) of the GDPR serves as the legal basis. If processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights, and freedoms do not override our legitimate interest, Art. 6 (1) f) of the GDPR serves as the legal basis for the processing.
The personal data collected, processed, and stored by us will generally only be stored by us for as long as the specific purpose of the storage requires. If this storage purpose ceases to apply, your data will be deleted or its processing will be restricted. It is possible that European regulations, applicable national laws, or other regulations require longer storage of the data processed by us. If these storage periods expire, we will delete your data or restrict its processing.

Your rights

To the extent that we process personal data about you, you are a “data subject” as defined in the GDPR. As a data subject, you have the following rights:
As a data subject, you have the right to information (Art. 15 of the GDPR), rectification (Art. 16 of the GDPR), data erasure (Art. 17 of the GDPR), restriction of processing (Art. 18 of the GDPR), data portability (Art. 20 of the GDPR), the right to withdraw your consent under data protection law (Art. 7 of the GDPR) and the right to complain to a supervisory authority (Art. 77 of the GDPR) within the framework of the legal provisions.
In addition, you have the RIGHT TO OBJECT:
You have the right to object at any time—on grounds relating to your particular situation—to the processing of personal data concerning you that is based on Art. 6(1)(f) of the GDPR (see Art. 21(1) of the GDPR). The consequence of the objection is that BITENOTBARK will no longer process the personal data concerning you, unless BITENOTBARK can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the purpose of asserting, exercising, or defending legal claims.
Please address any objection to us or our data protection officer (section 2 of this statement). Of course, an objection is also possible via other communication channels and thus not excluded.

Purpose of processing

Your personal data will be processed for the purposes specified in this privacy policy or those arising directly from the operating principle of the GoGassi app. The GoGassi app manages and organizes appointments related to your dog within a group or family. The main function is to determine and coordinate walks with the dog within the group. At the same time these walks are documented and analyzed for the members of the group. If desired, the GoGassi app can manage all relevant information about the dog, such as information about Tasso, the vet (documentation of vet visits and medication), the feeding schedule, etc. As part of the registration of the members of a group, we carry out registration processes and handle the entire dialog and registration process. Overall, the GoGassi app offers you comprehensive services as the owner of a dog. The data processing thus primarily serves the contractual execution of the usage agreement of the GoGassi app.

Relevant data while downloading the GoGassi app

When you are downloading the GoGassi app, the necessary information is first transferred to the Apple App Store. In particular, this includes your username, your email address as well as the customer number of your account, the time of the download of the GoGassi app, your payment information, and your individual device identification number. We have no influence on this data collection. The Apple App Store is solely responsible for it.
However, we would like to point out that Apple Inc., 1 Infinite Loop, Cupertino, California, USA, 95014 (“Apple”) has stated that it also takes strict technical measures to protect your personal data. Apple may share your personal information with third parties that provide Apple products and services or help Apple market to customers. In addition, Apple may share information with companies that provide services to Apple. Apple will also transfer the information to countries outside the European Economic Area (“EEA”). For example, if Apple transfers your information to the United States, Apple says it will take additional steps, such as entering into EU-compliant data transfer agreements with the data importer, if necessary. Apple has also submitted to the EU-US Privacy Shield.
You can find more information at:
https://www.apple.com/legal/privacy/de-ww/

Relevant data while using the GoGassi app

When you are using the GoGassi app BITENOTBARK itself collects the following personal data, for example, in order to provide the services described (section 5 of this statement):

Registration/ creation of
a user profile/ inventory data

When you register for our GoGassi app, you create a user profile. We use this data to execute the agreement concluded with you. In doing so, we may process the following data:

only your name as well as an ID number are stored in the app itself. The rest of the data is stored exclusively on our BITENOTBARK servers at All-Inkl.com, unless otherwise stated in this privacy policy. You can find more information about this under “Hosting”.

Usage data processed by the GoGassi app

While you use the GoGassi app, the GoGassi app collects, among other things, the following technical data about you:

For more information on the collection of usage data, please refer to sections 9 and 10.

Camera access

When you are managing members, in particular when you are registering the individual members of a group who want to take care of a dog, the GoGassi app requires access to the camera and/or the photo album in order to customize and save the respective user icon.
There is no transfer of personal data to third parties. The legal basis for processing your personal data and access to your camera is your consent pursuant to Art. 6 (1) p. 1 a) of the GDPR.
You can revoke GoGassi app’s access to the camera at any time in the settings of your iPhone.

Push messages

Our system is set up so that you receive push messages from us. You can deactivate this setting at any time in the device settings. However, if you do so, we will not be able to provide you with all the services we offer.
If push messages are activated, a unique identification number of your mobile device (device ID/device token/registration ID) is communicated to the service that provides the push functionality at your operating system provider. This service returns an identifier (“Push Notification Identifier”) that no longer allows any conclusions to be drawn about the device ID and thus about you as a user. The data is used exclusively to enable you to use the functionalities of the GoGassi app. For example, you will receive a notification for every planned walk. Data will not be passed on to third parties.
The legal basis for the processing described above is Art. 6 (1) b) of the GDPR, since the processing is carried out for the performance of the agreement, in this case for transmission of the push messages for each individual planned walk.
For more information on data protection at Apple, see section 6. For more information on the push message dispatch by Google Firebase, see section 9.

Google Firebase

Our GoGassi app uses the technology Google Firebase provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Firebase”). Google Firebase uses servers located in the EEA for its services whenever possible. However, it cannot be ruled out that data may also be transferred to the USA. Google has submitted to the EU-US Privacy Shield for this purpose (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). In addition, we have concluded an order processing agreement with Google with so-called standard contractual clauses, in which Google undertakes to only process user data in accordance with our instructions and to comply with the EU data protection level.
The legal basis for the use of this cloud service is a legitimate interest pursuant to Art. 6 (1) f) of the GDPR, since the processing of your data is protected by a data processing agreement. You can find more information about Google Firebase and its privacy policy here:
https://firebase.google.com/terms/data-processing-terms;
https://firebase.google.com/terms/; https://firebase.google.com/support/privacy/
In the app, you can disable tracking by Firebase services by selecting “Privacy” in the menu and checking “Disable Analytics”.
We use the following Firebase services:
Firebase Cloud Messaging is used to transmit push messages or so-called in-app messages, in other words, messages that are only displayed within the GoGassi app. A pseudonymized push reference is assigned to the mobile device, which serves as the target for the push messages or in-app messages. For more information about our push messages, see section 8.
Firebase Crashlytics is used to improve the stability of the app. For this purpose, information about the end device and the use of our Go Gassi app is collected. For example, this includes the times when the GoGassi app is launched and when a crash occurs. This information enables us to diagnose and resolve problems.
For Crashlytics, the legal basis is Art. 6 (1) f) of the GDPR, as BITENOTBARK has a legitimate interest in processing the data. We use the data about app crashes to be able to regularly improve our GoGassi app.

Confirmation email

When you register to use the GoGassi app with your email address, we will send you an email to the address you provided with a confirmation link. By opening this link, you confirm that you are the owner of the email address you provided and that an unauthorized person is not misusing your email address.
During this confirmation process, we process your email address, the times when we send our confirmation email and you open the confirmation link, as well as your IP address for documentation of an additional identification feature. Pursuant to Art. 6 (1) b) of the GDPR, the legal basis for this confirmation procedure is the preparation for fulfillment of the agreement, since the verification procedure is a necessary component for conclusion of the agreement.

Contact with BITENOTBARK

In our GoGassi app you will find our contact email address support@gogassi.appto get in touch with us. If you write us an email, we will store your email address and other data you provide.
The legal basis for the processing is Art. 6 (1) b) of the GDPR, insofar as the contact is based on agreement initiation or contract-related topics. BITENOTBARK also has a legitimate interest pursuant to Art. 6 (1) f) of the GDPR in processing your data in order to respond to your inquiry. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected and there are no legal or contractual archiving obligations that prevent its deletion. The conversation is terminated when the circumstances indicate that the matter in question has been conclusively clarified.
For sending and receiving our emails, we use email accounts that are operated on servers of All-Inkl.com - Neue Medien Münnich, Owner: René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany. We have concluded an order processing agreement with All-Inkl.com with so-called standard contractual clauses, in which All-Inkl.com undertakes to only process user data in accordance with our instructions and to comply with the EU data protection level.
The legal basis for the use of this cloud service is a legitimate interest pursuant to Art. 6 (1) f) of the GDPR, since the processing of your data is protected by a data processing agreement. You can find out more about data protection at All-Inkl.com at: https://all-inkl.com/datenschutzinformationen/

Disclosure of personal
data to third parties

General information

We will generally only disclose your personal data to service providers, business partners, and other third parties within the scope of the applicable data protection laws, insofar as this is necessary for the provision of our services. We may disclose personal data to service providers commissioned by us and require them to perform data processing activities on our behalf (commissioned processing). In doing so, we comply with the strict applicable national and European data protection regulations.
We may also disclose personal data to other third parties if we are required to do so by law or to comply with legal process, or to provide and administer our GoGassi app. Moreover, we may be required to provide information to a law enforcement or other authority. If disclosure of information is necessary for us to cooperate with you in providing the GoGassi app services to you, or if you provide your consent, we may also disclose information.

Hosting

Our GoGassi app – and thus also your user account – is hosted by Alfahosting GmbH, Ankerstraße 3b, 06108 Halle (Saale) on servers in Germany. We have concluded a data processing agreement with Alfahosting in accordance with Art. 28 of the GDPR, by which Alfahosting has committed itself to comply with the EU data protection level. Alfahosting takes strict technical measures to protect your personal data. Alfahosting will not disclose your personal data to third parties unless the disclosure is necessary for performance of the agreed services or Alfahosting is required to do so to comply with the law or a valid and binding order of a governmental or regulatory authority. The data transferred for this purpose will be limited to the minimum necessary.
The legal basis for the processing is Art. 6 (1) f) of the GDPR. We have a legitimate interest in using the servers of a processor. We will delete your data insofar as it is no longer necessary to achieve the purpose and there are no legal retention obligations. You can find more information about data protection at Alfahosting at:
https://alfahosting.de/datenschutz/

Security standards

We maintain up-to-date technical measures to protect your personal data, in particular against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. These security measures are adapted to the current state of the art. The transfer of personal data between your mobile device and our server is always encrypted (SSL procedure, Secure Sockets Layer).

Changes to this statement

We may update this privacy policy from time to time. Therefore, we recommend that you read this privacy policy regularly so that you are aware of our data protection practices. This privacy policy was last updated on July 01, 2021.